Shipping policy
Dispatch
All orders are dispatched within 2–3 working days.*
Delivery times
Estimated delivery times after dispatch:
- UK: 1–2 working days
- Europe, USA & Canada: 5–7 working days
- Australia: [3–17] working days
Delivery times are estimates and may be longer during busy periods or because of customs checks.
Delivery costs
- UK, USA & Canada: free delivery on orders over £50. Orders under £50 have a delivery charge, shown at checkout.
- Europe & Australia: delivery is charged on all orders, and the cost is shown at checkout.
Customs, duties & taxes
Customers outside the UK are responsible for any customs duties, import taxes or fees charged in their country. These are not included in our prices or delivery charges.
Item availability
*Dispatch times depend on availability. If an item you ordered is unavailable, we'll let you know and give you a full refund.
Returns
You can return any rug within 30 days of delivery. See our refund policy for details.
Questions
For any questions about your delivery, contact us at support@beuniq.co.uk.
